Embark on a gradual approach:
Commence by focusing on one or two specific areas and then expanding outward. Avoid attempting an all-encompassing transformation simultaneously, as it can be quite challenging. It’s wiser to execute a successful small-scale change rather than attempting an overwhelming overhaul that could lead to failure.
Base your start on your existing knowledge:
Ensure that you’ve thoroughly assessed your situation using the self-assessment tool and identify the areas where you feel the most confident. Bringing about change might necessitate influencing colleagues or stakeholders. By showcasing favorable outcomes in your domain, you stand a better chance of achieving positive results.
Confirm your ideas:
Validate your assessment findings by collaborating with stakeholders. This will likely involve involving stakeholders from diverse domains to validate or revise your initial evaluation and strategy.
Create a broad plan, not a detailed specification:
Avoid becoming mired in the minutiae right from the outset. While it may be tempting, overthinking can lead to procrastination. Rather than fixating on intricate details, focus on outlining a roadmap that emphasizes crucial milestones and outcomes. Remember, your customers are more concerned with swift transactions than the intricacies of your payment technology investments.
Once your plan is in place, ensure active engagement with stakeholders within your organization. Obtain their backing to formulate a series of initiatives that will elevate your payment maturity score.
View it as a continuous journey:
Prioritize ongoing enhancement over striving for a specific score. Attaining a 100% maturity score might not be feasible or advantageous in your particular industry or circumstances. The effort to reach such a pinnacle might outweigh the business benefits. Instead, concentrate on constant refinements and progressively enhancing digital payment methods in ways that positively impact both your organization and its customers.